Author:
Turgeon, Heather, author.
Physical Description316 pages ; 24 cm
Note:Includes index.
Note:Three steps for communicating in difficult moments -- Proactive tools -- Difficult feelings and tantrums -- Hitting, pushing, biting, and other physical behaviors -- Listening, following directions, and engaging cooperation -- Sibling relationships -- Screen time -- Bedtime and sleep.
Note:"Parents have the best intentions to be patient and loving, but in the heat of the moment, they too often find themselves feeling helpless, desperate, and so frustrated that they resort to yelling, threatening, bribing, or caving. Now Say This solves the dilemma: how can you be empathic and effective at once?"-- Provided by publisher.
