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Description Field Ind Field Data
Leader LDR nam8i 00
Control # 1 2023036035
Control # Id 3 DLC
Date 5 20240207110036.0
Fixed Data 8 230911s2024 nyu b 001 0 eng
LC Card 10    $a 2023036035
ISBN 20    $a9781250284419$q(hardcover)
ISBN 20    $z9781250284426$q(ebook)
Obsolete 39    $a386390$cTLC
Cat. Source 40    $aDLC$beng$erda$cDLC
Authen. Ctr. 42    $apcc
LC Call 50 00 $aHD30.23$b.S98 2024
Dewey Class 82 00 $a658.4/03$223/eng/20230911
ME:Pers Name 100 $aSutton, Robert I.$eauthor.
Title 245 14 $aThe friction project :$bhow smart leaders make the right things easier and the wrong things harder /$cRobert I. Sutton, Huggy Rao.
Edition 250    $aFirst Edition.
Projectd Pub 263    $a2401
Tag 264 264  1 $aNew York :$bSt. Martin's Press,$cc2024.
Phys Descrpt 300    $a293 pages ;$c23 cm
Tag 336 336    $atext$btxt$2rdacontent
Tag 337 337    $aunmediated$bn$2rdamedia
Tag 338 338    $avolume$bnc$2rdacarrier
Note:Bibliog 504    $aIncludes bibliographical references and index.
Abstract 520    $a"Every organization is plagued by destructive friction-the forces that make it harder, more complicated, or downright impossible to get anything done. Yet some forms of friction are incredibly useful, and leaders who attempt to improve workplace efficiency often make things even worse. Drawing from seven years of hands-on research, The Friction Project by bestselling authors Robert I. Sutton and Huggy Rao teaches readers how to become "friction fixers," so that teams and organizations don't squander the zeal, damage the health, and throttle the creativity and productivity of good people-or burn through cash and other precious resources. Sutton and Rao kick off the book by unpacking how skilled friction fixers think and act like trustees of others' time. They provide friction forensics to help readers identify where to avert and repair bad organizational friction and where to maintain and inject good friction. Then their help pyramid shows how friction fixers do their work, which ranges from reframing friction troubles they can't fix right now so they feel less threatening to designing and repairing organizations. The heart of the book digs into the causes and solutions for five of the most common and damaging friction troubles: oblivious leaders, addition sickness, broken connections, jargon monoxide, and fast and frenzied people and teams. Sound familiar? Sutton and Rao are here to help. They wrap things up with lessons for leading your own friction project, including linking little things to big things; the power of civility, caring, and love for propelling designs and repairs; and embracing the mess that is an inevitable part of the process (while still trying to clean it up)"--$cProvided by publisher.
Subj:Topical 650  0 $aIndustrial management$xDecision making.
Subj:Topical 650  0 $aProblem solving.
Subj:Topical 650  0 $aLeadership.
Subj:Topical 650  0 $aOrganizational change.
AE:Pers Name 700 $aRao, Hayagreeva,$d1959-$eauthor.
Tag 949 949    $aSMANF$c658.403$dSUT$g33390004353617$p30.00